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"HOW TO SELECT A MOVING
COMPANY"
If you are in
the process of selecting a moving company, here are some
points to consider:
Established Company
Check older copies of the Qwest Dex
yellow pages. This will give you a good indication
as to whom the established companies are.
Licensed Company
Check with the
Arizona Corporation Commission (click here
) Az
Corp. Commission to insure that the company
is licensed to conduct business in Arizona. We are
listed under Allstar Metro Movers, LLC.
Better Business Bureau
Member
Is the
company a member of the BBB? Check
the company’s reliability report. We are listed under Allstar Metro
Movers, LLC.
Brokers
Established,
reputable moving companies have effective advertising
and marketing programs in place. They do not need
to use “brokers.” Brokers are merely “middlemen”
who provide customer leads and collect fees from the
moving company for those leads. This translates
into increased costs for the customer.
Many times when a customer schedules services through a
broker the customer does not even know what moving
company will be providing the service. Simply put,
the best moving companies do not utilize brokers.
In this way they can provide good service at
reasonable rates. Most importantly, you will know exactly whom
you are dealing with and who will arrive at your door to
provide service for you.
Customer Service
Are you talking to
an experienced representative, a girl Friday or some guy
on a cell phone? This can make the
difference between making sure the arrangements for your
move are accurate. This is simple to determine,
are you being asked intelligent relevant questions about your items
furniture and conditions or are you simply being
quoted an hourly rate?
Insurance
What is the coverage amount
of the company’s general liability policy?
Will the company send you documented proof? Do you have
to pay extra for insurance coverage?
Repair/Replacement Policy
Will the company
guarantee (in writing) that they will repair or replace
any items that their movers damage free of charge to you
or will they pay you based upon $0.60 per pound?
At $0.60 per pound you would receive $60.00 for a 100
pound television! Do you have to pay extra for
better
coverage?
Professional Full-Time Movers
Does the company
use only trained full-time professional movers or do
they utilize labor pool personnel and/or day
laborers?
Scheduled Time Of
Arrival
Will you receive a two (2) hour
window of arrival for the movers or a simple: “we’ll be
there sometime in the morning.”
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