The moving industry unfortunately has its share of dishonest business. Avoid becoming a victim by using only established, licensed, and insured moving companies like Allstar Mover to protect yourself from one of the many common scams, Allstar Metro Movers (Allstar Movers) always recommends and provides the following:

Guaranteed Estimate: A common scam for moving companies is to provide an estimate then add on additional charges once your belongings are in their possession holding your items hostage pending payment. Allstar Movers will always provide a written moving estimate and a written confirmation prior to relocation.

Proof of insurance: Always check to make sure a moving company can provide proof of insurance to cover any and all of your valuables during a move. Allstar Movers carries a $2 million policy to protect you throughout the moving process.

Licensed company: Always be sure to check that the company you are dealing with is licensed to conduct business in the State of Arizona. Many advertised moving companies are not licensed with the Arizona Corporation Commission. Consequently no governmental record of the company or the responsible company personnel exists. In the event that you, as the customer, should have an issue your recourse may be limited.

Legitimate and Established Business Location: A increasingly common scam with craigslist and backpage advertised budget movers is abandonment and/or bait and switch. One is the practice of loading your belongings in a truck, and leaving never to be seen again. Allstar Movers is an established moving company with an office open to the public located in Glendale, AZ. The other is “bait and switch” involves adding additional charges at the end of the job that were not disclosed when you scheduled service. One prime example is a 19% fuel surcharge calculated on the job total. This can amount to hundreds of dollars. Further, established, reputable moving companies do not use brokers found on websites claiming to provide numerous quotes from several moving companies. Brokers are merely middlemen who provide customer leads and collect fees from the moving company. These fees increase customer costs.

Branded vehicles: A sign of a fly by night or illegitimate moving company are moving vehicles with no company logos or information. A big “red flag” is a purported moving company utilizing “rental” trucks, like Budget, U-Haul, etc. All moving trucks in our fleet at Allstar Movers will be labeled clearly with our company information for your reassurance and protection.

Business History and Ratings: When trusting your belongings to a moving company it is always a good idea to check the reputation of the moving company in advance. Allstar Movers has been a Better Business Bureau accredited company for 14 years and proudly maintains an A+ rating.

Important Clarification: Allstar Metro Movers, LLC is not now nor has it ever been affiliated with Allstar Moving and Storage, Inc. aka Allways Moving and Storage, Inc. Allstar Metro Movers, LLC owns all rights to the registered trade name “Allstar Movers.”

For any additional information or business references stop by our Glendale, AZ office or contact us by phone or via email through this website