Allstar Metro Movers, LLC -vs- Allstar Moving and Storage, Inc.

Allstar Metro Movers, LLC has served all of Arizona for 14 years. “Allstar Movers” is a registered trade name owned by Allstar Metro Movers, LLC.

During its 14 year history Allstar Metro Movers, LLC has maintained an “A+” rating with the Better Business Bureau, was a finalist for the 2010 Better Business Bureau Ethics Award and was voted “Best in Phoenix – Moving Service” in 2007, 2008 and 2009 by the U.S. Local Business Association.

In 2008, a company using the unregistered alias name “Allways Moving and Storage” started to operate under the names “Allstar Moving and Storage, Inc.,” “Allstar Moving” and “Movers and a Truck.” Until they received our cease and desist demand notice they even illegally used our registered trade name in a clear attempt to mislead potential customers.

THERE IS NOT NOW, NOR HAS THERE EVER BEEN, ANY RELATIONSHIP BETWEEN ALLSTAR METRO MOVERS, LLC AND ALLSTAR MOVING AND STORAGE, INC.

On 5/03/2010 the Arizona Attorney General filed fraud charges against Allstar Moving & Storage, Inc., its owner Mohamed Elsayed, Amani Adam and Amru Abdalla, manager for Allstar Moving & Storage who is currently on probation after pleading guilty to facilitated trafficking in stolen property.

On 12/20/2010 Attorney General Terry Goddard announced that Allstar Moving and Storage, Inc. agreed to pay $80,000.00 to settle the fraud suit. Under the settlement, $33,000.00 will pay restitution to eligible consumers, $37,000.00 is civil penalties and $10,000.00 is for investigation costs and attorneys’ fees. The company must also change its advertising practices to disclose additional charges and accurate bonding and insurance status. The state’s suit claimed that Allstar Moving & Storage advertised flat rates but routinely added hundred of dollars in unauthorized charges to invoices. The suit alleged that it misrepresented that its moving crews were experienced when they were not, that they were bonded, which it is not, and it was insured. It also failed to disclose its repair and replacement policy and/or its insurance coverage.

The Better Business Bureau has given Allstar Moving and Storage, Inc. an “F” rating after receiving over 180 customer complains within a 36 month period.

The Arizona Department of Transportation, Division of Weights & Measures has responded to numerous complaints that involve unauthorized charges and threats of confiscation of household goods and personal property when customers refuse to pay the unauthorized charges.

Arizona Justice Court records list dozens of cases resulting in awards to previous customers. None of the judgments have been reported as being paid by Allstar Moving & Storage, Inc.

Moving Service:	Allstar Metro Movers, LLC	Allstar Moving & Storage, Inc
Service provided by a registered, licensed and insured company that utilizes full time professional uniformed movers.
Uses rented box trucks.
Uses custom built enclosed moving trailers ranging in size from 14’ to 40’ with faster load, unload and softer ride capability.
Demands customer cash payment only.
Accepts all major credit and debit cards, money orders and cashier’s checks.
Fuel surcharge added to your final billing.
Provides a written confirmation agreement after you schedule service outlining rates and repair policy.
Unauthorized stretch wrap charges added to your final billing.
Provides customers with time specific (2) hour window of arrival.
Moving service tax (not approved by governmental authority) added to your final billing.
“Long walk” load and unload distance charge added to your final billing.
Charges for stairs at pick-up or drop-off location added to your final billing.
Extra charges for moving common furniture like china cabinets and entertainment centers added to your final billing.
May cancel or not show up for your scheduled service.