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"GENERAL
QUESTIONS"
“Can you pack and
unpack for me?”
Yes we offer
packing and unpacking service. If you schedule
packing and/or unpacking service with us we also can
provide boxes, packing materials, wardrobe boxes and all
other specialty packaging for your items. Please
remember that for medium to large homes, apartments and
offices if you require
packing, you
should plan to have that service at
least one day prior to your moving
service.
“Can
the movers disassemble and reassemble some of my
furniture items?
Yes, for a nominal
fee we can disassemble certain items prior to moving the
item and then reassemble them for you. The most
common items include headboards and footboards from
beds, mirrors that are attached to dressers, multi piece
desks, etc. We can provide disassembly and
reassembly service for most household and office
furniture items. Please contact us concerning your
requirements. There is no extra charge for
removing the mattress and box spring from standard bed
frames and then setting up the bed at your new
location. Please
advise us of your disassembly and reassembly
requirements when you obtain your quote from
us.
“How
will you move my clothes?”
We move clothes in
two ways. First is what is called “clothes per
foot.” For this procedure, we wrap a quantity of
your hanging clothes in large sheets that we
provide. We also rent or sell wardrobe boxes for
transport of hanging clothes. Folded clothes from
armoires should be boxed in standard moving boxes.
If you choose not to
leave clothing
items in dressers and chest of drawers
you should place them in standard moving
boxes.
“Will
the movers place my furniture where I want it at my new
location?”
Yes, when the
movers bring each furniture item in from the vehicle
they will place the items exactly where you ask them
to. The movers will also place all of your
boxes in
the designated room that is marked on
the box or where you direct them
to.
“What
kind of vehicles and equipment do you
use?”
Along with
standard moving style box trucks we utilize a fleet of
17 custom built enclosed moving trailers ranging in
length from 14’ to 40’. The interior walls of the
trailers are fully carpeted to add additional protection
for your items. All of our trucks and trailers are
fully stocked with all of the equipment to safely move
your items, including two and four wheel dollys, moving
pads, e-track straps, ratchet straps, bungees, specialty
moving rubber bands and other required items and
tools. For moving of
specialty items
we utilize item specific equipment such as
safe dollys, large appliance dollys and pallet
jacks.
“I
have items at my current residence and some other items
at a storage facility, can you stop and pickup my items
at the storage facility?”
Yes, we can make
one or more additional stops to either pick up or drop
off items for you in between your initial location and
your final
location. Please just let us know your
requirements when you obtain your quote from
us.
I am
having new carpet installed in some rooms of my house
and need some of the furniture moved around. Can
you do this?”
Yes, we call this
furniture rearranging. We will come out and move
the
furniture to
a designated area and then return to
replace your furniture when your contractor is
finished.
“How
much are you supposed to tip the packers and/or
movers?”
As with any
service business tipping is at the customer’s sole
discretion. If you are pleased with the service
that you receive you may want
to consider
tipping based upon the same percentage that
you would for good service in a
restaurant.
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